Cobweb Solutions Ltd - Notice history

All systems operational

AvePoint - Operational

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ClipTraining - Operational

Exclaimer Cloud - Operational

Gamma - Operational

LetSignIt - Operational

Microsoft 365 - Operational

Microsoft Azure - Operational

Microsoft Teams Phone - Operational

Mimecast - Operational

Wavenet - Operational

Global Relay - Operational

Acronis - Operational

Cloud Market - Operational

Cobweb Home - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Coretek Cloud - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
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Notice history

Jan 2026

Acronis Scheduled Maintenance - Acronis Cyber Cloud 26.01 release
  • Completed
    January 29, 2026 at 11:00 PMUTC
    Completed
    January 29, 2026 at 11:00 PMUTC
    Maintenance has completed successfully
  • In progress
    January 29, 2026 at 7:00 PMUTC
    In progress
    January 29, 2026 at 7:00 PMUTC
    Maintenance is now in progress
  • Planned
    January 29, 2026 at 7:00 PMUTC
    Planned
    January 29, 2026 at 7:00 PMUTC

    The Acronis Team will be conducting some scheduled maintenance in the in the France and UK (EU1) data center. Maintenance timeline (GMT +00): 29 January 2026 07:00 PM - 29 January 2026 11:00 PM Maintenance total duration: 4h 0m

    Maintenance details: Acronis Cloud Team will update Acronis Cyber Cloud to the latest 26.01 release. Services impact: Acronis Services may become unavailable for up to 2 hours during the activity.

    Affected by maintenance: Files Cloud, DR Cloud, Notary, Acronis Cyber Protect Cloud.

Acronis Scheduled Maintenance - Acronis Cyber Cloud 26.01 release
  • Completed
    January 29, 2026 at 10:00 PMUTC
    Completed
    January 29, 2026 at 10:00 PMUTC
    Maintenance has completed successfully
  • In progress
    January 29, 2026 at 6:00 PMUTC
    In progress
    January 29, 2026 at 6:00 PMUTC
    Maintenance is now in progress
  • Planned
    January 29, 2026 at 6:00 PMUTC
    Planned
    January 29, 2026 at 6:00 PMUTC

    The Acronis Team will be conducting some scheduled maintenance in the in the Global Router data center. Maintenance timeline (GMT +00): 29 January 2026 06:00 PM - 29 January 2026 10:00 PM Maintenance total duration: 4h 0m

    Maintenance details: Acronis Cloud Team will update Acronis Cyber Cloud to the latest 26.01 release. Services impact: Login via cloud.acronis.com, trueimage.acronis.com and baas.acronis.com will be unavailable for up to 30 minutes.

    Affected by maintenance: Global Router

    Affected Components:

    Acronis Cyber Cloud, Acronis Backup, Acronis Files Cloud, Acronis, Acronis Cyber Protect Cloud, Backup & Continuity, Security

Dec 2025

Issues accessing Cloud Market
  • Resolved
    UTC
    Resolved

    We can confirm that this issue has now been fixed. We shall monitor this issue for a short while for marking it as resolved.

    If you have any further issues, please ensure you refresh your browser. If it continues, please contact our support team.

  • Identified
    UTC
    Identified

    We’re aware of an issue preventing access to Cloud Market and are actively investigating it as a priority.

    You may see the following error message:

    "Uh-oh! Something's gone wrong
    An unexpected error has occurred. Our team is working to resolve the issue. Please bear with us, and we appreciate your patience. If the problem persists, reach out to our support team."

    We apologise for any inconvenience this may cause and appreciate your understanding while we work to restore full service.

Nov 2025

Global Relay Scheduled Maintenance
  • Completed
    December 23, 2025 at 11:54 AMUTC
    Completed
    December 23, 2025 at 11:54 AMUTC
    Maintenance has completed successfully.
  • Planned
    November 20, 2025 at 9:30 AMUTC
    Planned
    November 20, 2025 at 9:30 AMUTC

    Description: A backend system upgrade to support Global Relay services.

     

    Customer Impact: During this maintenance period, archived websites will not be crawled. Upon completion of this maintenance, archived websites will resume being crawled. All websites will be archived as normal.

Cloud Market - Modifying Microsoft Services
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    Good afternoon,

    We’re aware of an issue preventing users from modifying Microsoft services.

    Our control panel vendor are investigating this as a priority. We apologise for any inconvenience caused.

Cloud Market Issues
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    Our control panel vendor have successfully tested and released the fix for this issue. 

    Please ensure you clear your browser cache or try a different browser to ensure there is no caching issues. 

    If you are still having issues, please contact us and let us know.

  • Investigating
    UTC
    Investigating

    We're aware of login issues affecting users navigating to the 'Manage' page within Cloud Market. Our control panel vendor are investigating this as a priority. We apologise for any inconvenience caused.

Cloud Market Access Issues
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    After further investigation, we're starting to see remediation with the login issues for Cloud Market.

    We’ll continue to monitor this and provide further updates.

  • Investigating
    UTC
    Investigating

    We're aware of issues accessing and navigating Cloud Market. This is being investigated by our control panel vendor as a priority.

Nov 2025 to Jan 2026

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