Cobweb Solutions Ltd - Notice history

Impact: Wavenet will be carrying out maintenance work on the TeamsLink Portal services. During this time changes made in the TeamsLink Portal should be considered at risk.

Service Affected: TeamsLink Portal.

Anticipated Downtime: TeamsLink will continue to route PSTN calls as expected. TeamsLink Portal services may not apply changes during this window.

TeamsLink Pro Agents can access their Agent Dashboards by browsing to https://pro.teamslink.co.uk or can use the short dial codes below for managing queue presence during this time.

     1- Log In/Log Out to Call Queue
     2- Break 
     3- Busy 
     4- Finish Wrap up (This option is only available when agent is in Wrap Up)
     *5- To Extend Wrap up (This option is only available when agent is in Wrap Up)

Business Justification: Routine maintenance.

The Acronis Team will be conducting some scheduled maintenance in the in the Global Router data center. Maintenance timeline (GMT +00): 29 January 2026 06:00 PM - 29 January 2026 10:00 PM Maintenance total duration: 4h 0m

Maintenance details: Acronis Cloud Team will update Acronis Cyber Cloud to the latest 26.01 release. Services impact: Login via cloud.acronis.com, trueimage.acronis.com and baas.acronis.com will be unavailable for up to 30 minutes.

Affected by maintenance: Global Router

Affected Components:

Acronis Cyber Cloud, Acronis Backup, Acronis Files Cloud, Acronis, Acronis Cyber Protect Cloud, Backup & Continuity, Security