Cobweb Solutions Ltd - Microsoft Exchange Admin Centre Issue – Incident details

All systems operational

Microsoft Exchange Admin Centre Issue

Resolved
Major outage
Started 3 months agoLasted 353 hours 30 minutes

Affected

Microsoft 365

Major outage from 2:30 PM to 9:09 AM, Operational from 9:09 AM to 8:00 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We are working with Microsoft to get further information on the current nature of the fault.

    If you are experiencing this issue, and have not done so already, please do let us know.

  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We've had confirmation from Microsoft that this issue is now resolved.

    We will continue monitoring the situation before marking the issue as resolved.

  • Identified
    UTC
    Identified

    Microsoft have published a Service Health status for  "EX1441422 - Admins are unable to provision Exchange Online mailboxes or connect to Exchange Online PowerShell." 

    "Mailboxes are not created after Exchange Online licenses are assigned. In addition, admins receive the following error when attempting to connect to Exchange Online PowerShell. "Module could not be correctly formed. Please run Connect-ExchangeOnline again."


    If you are having this issue you should be able to follow this on the Microsoft Service Health page of your Admin Centre.

  • Investigating
    UTC
    Investigating

    Good afternoon,

    We've become aware of an issue affecting multiple newly created Microsoft 365 Tenancies and accessing the Microsoft Exchange Admin Centre.

    Microsoft are investigating this as a potential broader issues in their services. 

    Once we have a further update, we will let you know.

    Kind Regards, 
    Cobweb Support