Cobweb Solutions Ltd - Status Page

Impact: Wavenet will be carrying out maintenance work on the TeamsLink Portal services. During this time changes made in the TeamsLink Portal should be considered at risk.

Service Affected: TeamsLink Portal.

Anticipated Downtime: TeamsLink will continue to route PSTN calls as expected. TeamsLink Portal services may not apply changes during this window.

TeamsLink Pro Agents can access their Agent Dashboards by browsing to https://pro.teamslink.co.uk or can use the short dial codes below for managing queue presence during this time.

     1- Log In/Log Out to Call Queue
     2- Break 
     3- Busy 
     4- Finish Wrap up (This option is only available when agent is in Wrap Up)
     *5- To Extend Wrap up (This option is only available when agent is in Wrap Up)

Business Justification: Routine maintenance.