Cobweb Solutions Ltd - Unable to log into Cloud Market – Incident details

All systems operational

Unable to log into Cloud Market

ResolvedMajor outage17 hours 49 minutes

Affected

Cloud Market

Major outage from 3:15 PM to 9:05 AM

  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    We are aware of an issue in which users are unable to login to the Cloud Market, as when you enter your username, you receive the error "Login failed. Please try again later."

    Our control panel vendor are investigating this at high priority, and we will aim to provide a further update as soon as possible.

    We apologise for the inconvenience this will be causing.